Conclusion

We began this journey with the belief that there is always room for improvement, and when it comes to team effectiveness
you need good strategies to overcome barriers and tools to achieve your goal. 

The final slide below summarizes the challenges, the tools and the related outcomes that are possible when employing a
Team STEPPS approach in any organization.

We hope that you will make it a policy and priority to employ these tools effectively in whatever team you find yourself working with.

 

FINAL RECOMMENDATIONS

In the performance assessments that will be a part of this research study of team behaviors, you will be assessed on your ability to demonstrate
the team behaviors you have learned in this educational module.

 

Specifically, you should be very intentional about the need to:

1. Establish/identify your team (members), designate a team leader and maintain leadership throughout the event.

2. The leader should brief the team in a way that creates a shared mental model or plan for what is to be undertaken.

3. Clearly define and delegate roles and responsbilities, holding members responsible and accountable.

4. Seek from and communicate necessary infomation to members in brief, timely, clear, concise fashion.(SBAR)

5. Verify all information that is communicated, especially when part of an order. (Check Back)

6. Cross monitor the performance of team members to assure that you are progressing toward your goal.

7. Provide mutual support to one another in order to maximize your resources.

8. Advocate boldly and assert yourself respectfully but definitively for the patient whenever issues of patient safety are at stake.

9. Use effective strategies to resolve conflict - Two Challenge Rule, and CUS (concern, uncomfortable, safety)

10. Collaborate constructively with fellow team members, by de-briefing after every event in order to provide constructive feedback.

 

 

 

 Please Proceed to the Next Page and Complete the Self Assessment Quiz.

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